Chida sources materials from all over the globe. We take inspiration from various landscapes, including coastal regions, lush jungles, and arid deserts. We hand select our stones and vet and befriend our suppliers and partners. We prioritize ethical sourcing practices to ensure that our materials are obtained responsibly and sustainably. Our current production showcases fine craftsmanship from a dear friend and partner in Bali. Our next collection will be coming from a small family business out of Lima Peru. Stay tuned for new releases!

Yes, feel free to reach out if you want something custom and we can do our best to get things moving for you! Reach out to us in the contact form and send us some design ideas, price range and other details you think will be helpful. We will guide you through the rest of the process!

We stand behind the quality of our products and offer a lifetime warranty on all items purchased from Chida Gems. Should your jewelry ever require repair due to normal wear and tear, we will gladly assist you. Generally we help repair the metal (silver & gold) not including stones, leather etc. Simply reach out to us and we will guide you through the repair process.

Proper care and maintenance are essential to prolonging the beauty and lifespan of your jewelry. We recommend avoiding exposure to harsh chemicals, extreme temperatures, and abrasive surfaces and chlorine and salt water. Additionally, regular cleaning with a soft cloth can help maintain the luster of your pieces. For specific care instructions, refer to our jewelry care guide or contact us for assistance.

We strive to provide convenient and reliable shipping options for our customers. Please refer to our shipping policy for information on delivery times, rates, and international shipping options. In the event that you are not entirely satisfied with your purchase, we accept returns within 14 days of receipt, subject to our returns policy. For further details, please review our shipping and returns page.